Regulation· ProPublica

The Federal Agency That’s Supposed to Protect Consumers Just Made Another Business-Friendly Move

By Joel Jacobs, ProPublica · September 23, 2026

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Every year, millions of complaints flow to the federal Consumer Financial Protection Bureau from people across the country. The complaints, which range in focus from debt collection to credit reporting to payday loans and more, long served as a window into Americans’ gripes and struggles with various companies. For…

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