Nonprofits· ProPublica
Homeless Shelters Around Phoenix Are Full. His Phone Is the Unofficial Hotline for Struggling Families.
By Nicole Santa Cruz, ProPublica · October 7, 2026

For about a year, Austin Davis’ phone has been flooded with hundreds of pleas for help from across the Phoenix metropolitan area. A school employee wanted to help a homeless family but couldn’t find space at a shelter. Could Davis pay for a hotel room? A mother of five living in a storage unit contacted a homeless…
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